Ducati has a great respect for the privacy of the involved party. The information supplied by the intended party to Ducati through the website will be treated with the greatest attention and all available means to guarantee security in the full respect of the Italian law enforced to safeguard privacy.
The personal data supplied by the user through the use of the website will be processed by the holder Ducati Motor Holding S.p.A. – A Sole Shareholder Company - A Company subject to the Management and Coordination activities of AUDI AG with its registered office at via Cavalieri Ducati 3, Bologna, Italy and by the responsible Telecom Italia S.p.A., with its registered office at Piazza degli Affari 2, Milan, Italy, using prevalent automated means in compliance with the provisions of the Italian Legislative Decree n. 196 dated June 30th, 2003 - Privacy Law in relation to the various services and activities available on the website. In particular: to consent to the registration and authorized access by the user to the reserved area of the website and to provide all information, assistance and services requested by the user. To that end, the personal data of the user may be provided to third parties having a contractual relationship with the holder Ducati Motor Holding S.p.A. and/or to credit institutions, banks and/or insurance companies, even incorporated outside European Union, and will be communicated to the persons or entities responsible for or in charge of the personal data treatment appointed by the holder Ducati Motor Holding S.p.A.. After consenting to the activation of specific functions, the site, in some cases, will be able to use the i.e. cookies (file sent from the site's server to the user's browser). The user will, at his or her free will, be informed of the use of cookies or block the use of cookies by modifying the relative options on the navigation programme. In this case, some of the features of the website may not function correctly. The personal data will not be propagated.
The aforementioned provision of personal data is optional. Should such data be withheld, access to the relative service or execution of the relative activities available on the website will not be granted. Additional information specific to the treatment of personal data will be supplied in relation to a single activity or service available on the website.
As involved party, you have the rights expressed in Italian Legislative Decree n. 196 dated June 30th, 2003. Regarding the expression of these rights, including the knowledge of the persons responsible for personal data treatment appointed by Ducati Motor Holding S.p.A., the involved party may telephone the toll free number 800-55-30-66 or send written communication to contact_us@ducati.com or by fax at +39-051-6413268.
The personal data supplied by the involved party that contacts the DUCATI CALL CENTER will be processed by the holder Ducati Motor Holding S.p.A., with its registered office at via Cavalieri Ducati 3, Bologna, Italy and by the responsible Mr. Claudio Domenicali, for this purpose domiciled at the registered office of Ducati Motor Holding S.p.A. at via Cavalieri Ducati 3, Bologna, Italy, using prevalent automated means in compliance with the provisions of the Italian Legislative Decree n. 196 dated June 30th, 2003 - Privacy Law, for the following purposes:
(i) for the management of relations with the involved party and to provide information, assistance and services requested by the involved party. To that end your personal data may be provided to third parties having a contractual relationship with Ducati Motor Holding S.p.A., including credit institutions, banks and/or insurance companies, even incorporated outside European Union, and will be communicated to the persons or entities responsible for or in charge with the personal data treatment appointed by Ducati Motor Holding S.p.A.;
(ii) prior consent by the involved party for promotional activities and commercial information, sending of advertising material, direct sales, to fulfil market searches. To that end your personal data may be provided by Ducati Motor Holding S.p.A. to companies of the Ducati Motor Holding S.p.A. group and/or companies having a contractual relationship with Ducati Motor Holding S.p.A., even incorporated outside European Union, and will be communicated to the persons or entities responsible for or in charge with the personal data treatment appointed by said companies.
The personal data will not be propagated. The provision of your data for the purposes stated in paragraph (i) is optional. Should such data be withheld, you won't be able to receive the assistance, information and/or services requested. The provision of your data for the purposes stated in paragraph (ii) is optional. Should such data be withheld, you won't be allowed to receive information about the commercial and/or promotional activities organized by Ducati Motor Holding S.p.A. and/or its partners.
As involved party, you have the rights expressed in Italian Legislative Decree n. 196 dated June 30th, 2003. Regarding the expression of these rights, including the knowledge of the persons responsible for personal data treatment appointed by Ducati Motor Holding S.p.A., the involved party may telephone the toll free number 800-55-30-66 or send written communication to contact_us@ducati.com or by fax at +39-051-6413268.
Document prepared by Ducati Motor Holding Spa under Italian Prime Minister's Decree of 22-02-2013 , Art. 57, paragraphs 1 and 3, concerning Advanced Electronic Signatures.
During2015, Ducati Motor Holding Spa ("Ducati") introduced an innovative IT solution allowing Ducati customers and users ("Customer/s") to electronically sign agreements. This solution, hereinafter referred to as " dynamic signature", is part of a broader project to dematerialise (digitise) work flows by gradually moving from paper documents to digitized documents. In short, the dynamic signature service is based on a technology that allows for documents to be signed using a tablet (digitizing tablet) using a particular type of electronic signature, reducing/eliminating the need to print paper documents to be preserved and/or handed over to customers. This document describes the characteristics of the Advanced Electronic Signature Service and of other technologies such service is based on, and is published on the homepage of the Ducati Motor Holding websites as required by applicable regulations, so as to be available to Customers and the general public at all times.
A dynamic signature is obtained by recording the dynamic characteristics (rhythm, pressure, coordinates, etc.) of a customer's handwritten signature written on a digitizing tablet with a stylus. The dynamic signature solution adopted by Ducati Motor Holding Spa meets the IT and law requirements of the advanced electronic signature category as defined by the Italian Prime Minister's Decree of 22-02-2013 "technical standards for the generation, affixing and verification of advanced electronic signatures, qualified electronic signatures and digital signatures" published in OJ no. 117 of 21-05-2013 and ensures (see Italian Prime Minister's Decree 22-02-2013, art. 56, paragraph 1): a) signer authentication b) unique link of signature to signer c) signature generation system is under the sole control of the signer (including any biometric data used to generate the signature) d) ability to verify that the signed digital document remains unaltered after it was signed e) ability of the signer to obtain evidence of signed content f) identification of the subject as per article 55, paragraph 2, letter a) of the technical standards g) no elements of the signed document allow for changes to the acts, circumstances or data contained in the document h) unique link of signature to signed document.
The documents signed by Customer with a dynamic signature are digital documents that: - meet the technical safety requirements specified by prevailing regulations - have the same legal value as paper documents signed by hand. A dynamic signature may be used to sign agreements / commitments and statements of indemnity concerning the use of Ducati motorcycles for any purpose, reason or cause, and any documents relating to / connected with them.
The dynamic signature service adopted by Ducati Motor Holding Spa enables Customer, with the help of an operator, to: view the document to be signed on a suitable screen; read and check the digital document to be signed sign the document in the special "signature" fields available on the tablet using a special pen. Visually, a dynamic signature on the table looks exactly the same as a handwritten signature on a paper document. After the signature is completed, Customer may: accept the signature by pressing a "confirm" key on the tablet using the stylus repeat the signature by pressing a "cancel" key on the tablet using the stylus cancel the signing operation After the signing process, certain technical and IT features of the document are enabled that ensure its integrity and uneditability. Customer has the right to obtain copy of the documents signed with dynamic signature. Customer may demand a hardcopy of the documents when they are signed, or obtain the documents in digital format by submitting an e-mail request to: contact_us@ducati.com
In order to use the dynamic signature service, customers need to agree to use dynamic signature to sign any documents Ducati Motor Holding Spa makes available to sign with dynamic signature in a suitable statement (see Italian Prime Minister's Decree 22-02-2013, art. 57, paragraph 1, letter a). Customer who subscribe to this service may obtain copy of the authorisation agreement at any time free of charge by submitting an e-mail request to:contact_us@ducati.com (see Italian Prime Minister's Decree 22-02-2013, art. 57, paragraph 1, letter c). Likewise, customers may revoke their consent statement at any time and revert to using conventional handwritten signature on paper documents.
DIGITIZING TABLET The hardware component used by Ducati Motor Holding Spa is a special digitizing tablet based on electromagnetic resonance technology that accurately detects the biometric values of the customer affixing the signature. These tablets feature a colour TFT LCD and a special pen that the customer uses to sign the digital document displayed on the screen. The tablet shows the signature in real time as the customer writes on the screen, and customer experience is the same as when writing on a paper document. The tablet enables customer to: view the document and scroll through it as required sign the document and confirm the signature cancel the signature and sign again cancel the signing operation These operations are performed using a special stylus and suitable function keys available on the tablet screen; the signer has sole control over the signature generation system at all times. DYNAMIC SIGNATURE SYSTEM The dynamic signature system ensures the security of the biometric data that provide a unique link of the signature written on the tablet to the signer/customer. The digitizing tablet is connected to the operator's workstation in secure mode using an AES algorithm with double symmetric key exchanged using the DIFFIE-HELLMAN algorithm. Biometric data is encrypted using a public certificate with RSA 2048-bit asymmetric key and SHA256 encryption algorithm. Data is then embedded into the PDF and a PadES signature is created by applying a technical digital signature based on an additional certificate with private key and SHA256 algorithm. Biometric data is not stored in clear text in any manner whatsoever, either by the tablet or by the signature application. The set of biometric values is bound to the digital document viewed and signed by Customer with a unique, indissoluble link connected, so that any given signature cannot be attached to any other document. The digital document signed by the customer is stored in PDFa1-a format and signed digitally in PAdES mode, so as to meet all law requirements in terms of document self-consistency, uneditability and readability. At the end of the signing process, the document is sent to a digital archive to be preserved in accordance with law requirements. BIOMETRIC DATA MANAGEMENT Ducati Motor Holding Spa has no independent access to the biometric data of the signer. This means that such data may only be encrypted as allowed by the law with the assistance of a third party appointed by Ducati Motor Holding Spa by observing a strict, detailed corporate procedure. This ensures that biometric data is not used for any other purposes, such as identifying and authenticating Customer in IT procedures. LEGAL DIGITAL ARCHIVE Legal archiving is a secure archiving process for digital documents signed by Customer aimed at ensuring that documents remain undamaged, unaltered and readable over time. To this end, Ducati Motor Holding Spa uses a digital document archiving service in accordance with Italian Legislative Decree no. 82/2005 (Digital Administration Code). When the signing process is completed, the documents signed by Customer are sent to the archiving system to ensure their long-term integrity, uneditability and validity. All documents are available in the archiving system that may be accessed by certain authorised operators that are members of the staff.
In compliance with Italian Prime Minister's Decree 22-02-2013, art. 57, paragraph 2, Ducati Motor Holding Spa entered into insurance policies with AIG Europe Limited - Via della Chiusa, 2 - Milan, Italy, on 25 June 2015 to protect users / customers who sign with dynamic signature.
This website only uses cookies to help us make the experience on the site better. Cookies are small files which are sent back and forth with web pages which can be used to identify that you have previously visited a site, or to store small bits of information locally with you. If you want to know more about what cookies are and how to control them, AboutCookies.org is a great resource, or read on to see what we use cookies for:
Cookie |
Name |
Purpose |
More info |
Google Analytics |
_utma |
We make use of a tool from Google called Google analytics which tells us about the way people are using this website. It uses cookies to detect that someone has been to the site before, so that we can see how often people return to the site, how long they stay, and where on this website they tend to go. We use this to try to work out what kind of experience they're having on the site, so we can make it better. Google Analytics sets cookies to help us accurately estimate the number of people visiting this website, and let us see how they're moving around the site. We use this when we make decisions on the type of content we create and how we structure the site. . |
Click here for an overview of privacy at Google For more information about Google Analytics and the cookies it sets, please take a look at this breakdown of their cookies. |
Session Cookies |
PHP session_id |
Session cookies only last for the duration of a user's visit to a website. Session cookies help improve the functionality of website by passing information on from one page to another. For example, if you log in to our website, session cookies are used to keep you logged in. This cookie is deleted when you close your browser. |
|
AddThis Cookie |
_csuid |
AddThis is used to give visitors the option to recommend our website content on social networks such as Facebook and Twitter. You will see icons on the top and bottom of each of our web pages. |
|
Where can I find more information about cookies, and how do I turn cookies off or delete cookies?Find out more about cookies including how to disable/enable and delete them at the following website www.aboutcookies.org. You can block most cookies (except for Flash cookies) by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website. You can opt-out of receiving cookies from a range of ad servers (including, among others, Doubleclick, Videology, AudienceScience, Flashtalking and Microsoft) by visiting www.youronlinechoices.com and following the instructions provided. Generally you can't delete Flash cookies (also known as local shared objects) with browser controls, but Adobe's website at www.adobe.com provides information on how to delete or disable Flash cookies. Click here for details. Please note that if you disable Flash cookies, you will not be able to play content on the ITV Player. If you want to delete cookies from the browser on your mobile phone, you will need to refer to your handset manual. |
Our website is powered by Creativity Sells Limited, our third party web services provider. Creativity Sells Ltd is committed to ensuring that data is processed in accordance with applicable data privacy laws, and is kept secure. Creativity Sells Ltd uses CompuWeb Communications Services Limited as its website hosting provider. All data processed by Creativity Sells Ltd is stored onCompuWeb Communications Services Limited's web servers in the UK.
When someone visits our website, Creativity Sells Ltd collects standard internet log information (your IP address, browser, and type of device) and details of visitor behaviour patterns (where you joined our site from, the path you take through our site and where you leave). These are stored against unique ids (which are strings of numbers). Creativity Sells Ltd collects this information for the legitimate business purpose of monitoring the number of visitors to the various parts of the site, the general geographic location of visitors and engagement levels, which in turn enables it to make improvements to its websites and services, and provide business intelligence. This information is only processed in a way which does not identify anyone. It is kept indefinitely.
Creativity Sells Ltd also uses Google Analytics to collect standard internet log information and details of visitor behaviour patterns, which are stored against unique ids (i.e. strings of numbers). We collect this information for the legitimate business purpose of monitoring website traffic and engagement levels, which in turn enables us to make improvements to our website and the way we sell our products and services. This information is only processed in a way which does not identify anyone. It is kept indefinitely.
If you have any questions, please feel free to call or email us for assistance.